Contact

Twinfold covers online casino ownership and sister sites for New Zealand readers. This page explains which questions our editorial team handles and where to get help with a gambling account.

Editorial enquiries

Editorial enquiries can cover a brand’s operator or parent company, the evidence behind a sister site connection, or the way a listing describes a change in ownership. Our About and Methodology page explains how we check those records.

Corrections and source updates

For a factual correction, note the Twinfold page address, the detail that needs checking and a link to the relevant record. Operator notices, company records and regulator listings are useful when a brand has changed hands, renamed or closed.

Casino accounts and gambling support

For questions about a balance, withdrawal, verification or account closure, use the support channel listed by the casino operator. Keep passwords and identification documents private. For help with gambling harm or taking a break, see our Responsible Gambling page.